This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products made through our website. This policy is a legally binding document, and forms part of the contract of sale between you and us made under our terms and conditions of sale.


If the address for delivery of your order is a UK mainland address, then you will be able to select Standard Delivery, Next Working Day or Saturday Delivery from the following delivery methods. If the address for delivery of your order is not a UK mainland address, then you will be able to select Europe Delivery or Rest of the World Delivery from the following delivery methods :

Standard Delivery (3-5 working days)

Next Day Delivery (1 working day)

Saturday Delivery (Saturday delivery)

Europe Delivery (3-5 working days)

Rest of the World Delivery (5-7 working day)


This table indicates the typical delivery periods for the different delivery methods. Delivery method run from the close of business on that day. If you place your order after 1pm on a working day, or on a non-working day, these periods run from the close of business on the next following working day. These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the specified period.

Please note, that for personalised orders we will need 1-2 days to make these items for you.


Delivery charges will be calculated and automatically applied to your order during the checkout process. This table indicates the applicable charges / how charges are calculated for the different delivery methods. All amounts are stated in GBP and are inclusive of VAT. Delivery method Charges:

Delivery method Charges;

Standard Delivery (3-5 working days) – Free

Next Day Delivery (1 working day) – £5.99

Saturday Delivery (Saturday delivery) – £8.99

Europe Delivery (3-5 working days) – £11.99

Rest of the World Delivery (5-7 working day) – £19.99

* Orders after 1pm will be processed on the next working day. 


If the delivery attempt is unsuccessful, our delivery service providers will leave a card at your address, with instructions on how you may collect your product. Such instructions will include a time limit for collection. Once dispatched, any non-delivered items are not the responsibility of the seller until returned to sender, at which time a refund will processed..


If you experience any problems with a delivery, please contact us by email at [email protected] If our delivery service provider is unable to deliver your products, and such failure is your fault, and you do not collect your products from our delivery service provider within the time specified on the card left at your address, then we may agree to arrange for re-delivery of the products, providing that we reserve the right to charge you for the actual costs of re-delivery. An indicative list of the situations where a failure to deliver will be your fault is set out below:

  • You provided the wrong address for delivery.
  • There is a mistake in the address for delivery that was provided.T
  • The address for delivery is not reasonably accessible.
  • The address for delivery cannot safely be accessed.
  • Where in person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature.


We understand that from time to time you may wish to return a product to us. We have created this 14 day returns policy to enable you to return products to us in appropriate circumstances.

This returns policy applies to customers all our customers world wide.

This policy does not affect your statutory rights (such as your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2014.


Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

We receive the returned product within 14 days following the date of delivery of the product

The returned product is unused, in its original packaging, with any labels still attached, and

Otherwise in a condition enabling us to sell the product as new

You comply with the returns procedure set out below; and

None of the exclusions set out below apply.


You will need to login into your user account, go to order history and click on the relevant order number left hand side.

On the right side of the order you will see a return tick box, tick the box and select the reason for return. Click continue. You will receive an e-mail with the returns form to print of and send back with the garment.

In order to take advantage of your rights under this returns policy, you must: Fill in the Returns Form and the Returns Form must be sent along with the goods. Products returned under this policy must have a tracking number and be sent to:

DC Milan, 29 Rutland Square, Edinburgh, Scotland, EH1 2BW

You will be responsible for paying postage costs associated with returns under this policy and we urge you to get a tracking reference.


The following products may not be returned under this policy:

Goods that have been used, worn, modified or damaged in any way.


Personalised items that are uniquely made for you are non-returnable & non-refundable (unless faulty). This includes anything specially made or ordered with your choice of name, location, message, or other customised feature making the item unique to you. 


We will give you a refund for the full price of any non-sale product properly returned by you in accordance with the terms of this returns policy (excluding the original delivery charges and excluding the costs of returning the product to us). Sale items will be refunded by a gift card.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we received your returned product.

The cost of postage will be deducted from any refunds even during postage offers, unless the garment is deemed faulty.


Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):

We will not refund or exchange the product

We may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product

If we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.